Monday, 20 January 2020
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Frequently Asked Questions

What is 'Therapist Websites'?

'Therapist Websites' is a subsidiary of Crystal Summit Ltd, registered in the UK and Wales. Company registration number: 7016249.

Crystal Summit Ltd is based in London, England.


Does the startup package include hosting and a domain name?

Yes, our package includes 1 year hosting and domain registration for either a or domain name.

For ongoing costs please click here to see our price list. 


How many pages can I have on my website?

There is no limit to the number of pages, images, videos or other media you may use on your website.


What does 'Crystal Clear Support' mean?

Support is offered for issues relating to hosting, domain registration or any part of your website which has been configured by Crystal Summit.

We aim to respond to all our client's queries as clearly as possible within 24hrs.


Will my website appear on page 1 of Google?

Unfortunately it is impossible for any company to guarantee that your website will appear at the top of search engines.

The system we use - Wordpress - is highly optimised for search engines and we will do all we can to get your website as high as possible.


Can I have a bespoke design for my website?

Our start-up package includes the use of one of 1000s of free pre-designed basic themes, together with enough customisation to make it 'your own'.

Premium themes are also available at an additional charge if required.

If you wish to have a fully bespoke website, please call us on 0845 519 2701 to discuss.


Do you manage the content on my website?

During the setup process we will liaise with you regarding the content you wish to have on your website. In order for you to see how the system works and to understand how to manage your website, this tends to include us adding some of your base content for you. However, it will be your responsibility to finalise the site, proof read and manage on an ongoing basis.

The documentation we provide is written specifically for our customers to make the whole process as simple as possible.


How quickly will my website be live?

Once you've registered with us, chosen your main domain name and payment is received, your package will be live within 48 hours. The time between that point until go-live really depends upon the amount of content you need to add. Typically a full therapist website, such as the ones shown in our examples, would take about 4 weeks to complete.


What is "web hosting"?

While web pages are designed and developed on a single computer, they must be transferred to a server, or host, so that they are available to the rest of the world over the Internet. A host is simply a computer that has a constant, high speed connection to the Internet.


How easy is it to add/edit/delete content on my website?

We aim to make sure managing your website is as easy as possible for you to manage. The documentation we supply is clear and simple to understand.

Please click here to read our testimonials.


How much control will I have?

You will have full control over every aspect of your website, web hosting and domain registration.

Any future work on your website can be carried out by anyone of your choice: yourself, a friend, a web designer, a colleague or equally by ourselves.


Do I own the domain name and my site?

You will have full ownership of your domain names(s) and website content (unless any copyright is owned by a 3rd party).

Any theme copyright will remain with the theme designer.


Is it possible to transfer my current domain and/or website to you?

If you already own a domain name and/or have a website hosted elsewhere, please call us on 0845 519 2701 to discuss how best to transfer to us. It's very likely we'll be able to save you money as well as offering excellent customer service.


Can I use my own web designer?

If you already have a website hosted elsewhere, or know someone who is going to design your website for you (maybe a friend, family member or colleague), then you can use Crystal Summit's web hosting services. Please click here for information or contact us for further information.


How do I get started?

To get started please either give us a call on 0845 519 2701 or contact us by clicking here.

We will then get back to you the same day to begin walking you through the process.

Counselling  -  Acupuncture  -  Reflexology  -  Holistic Therapy - Homeopathy  -  Osteopathy  -  Shiatsu  -  Psychotherapy  -  Play Therapy  -  Life Coaching  -  Physiotherapy  -  Reiki  -  Energy Healing  -  Yoga  -  Tai Chi  -  Hypnotherapy  -  Chiropractic Therapy  -  Massage Therapy  -  Sports Therapy  -  Training

All prices shown are exclusive of VAT which is charged at the standard rate, currently 20%

Terms and Conditions is owned and managed by Crystal Summit Ltd

Crystal Summit Ltd is registered in UK & Wales
Registration Number: 7016249

VAT Registration Number: GB 997 8332 49

Registered Office Address: Crystal Summit Ltd, Suite 13400, 2nd Floor, 145-157 St John Street, London, EC1V 4PY

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